Mandatory:
1. A clear photo of the front and back of your National ID Card (NID), or a photo of your passport's data page.
2. A selfie showing both your face and your NID together.
Sometimes also requested:
3. A recent bank statement or mobile banking transaction slip (for address verification).
How to submit: Log in to your account → Settings → go to "Identity Verification" or "KYC" → upload your files. Images must be in JPG or PNG format and no larger than 5 MB.
Under normal circumstances, verification is completed within 24–72 hours. During busy periods, it may take up to 5 business days. You can still make small deposits and place bets without KYC, but verification is required for larger withdrawals.
Withdrawal Limits:
– Minimum withdrawal: ৳500
– Daily maximum: ৳1,00,000
– Monthly maximum: ৳5,00,000
With a completed KYC verification, withdrawing larger amounts is straightforward. Without it, your daily withdrawal limit will be lower.
Withdrawal requests are typically processed within 2–24 hours. Requests submitted late at night are usually completed by the following morning. If a withdrawal is rejected, you'll receive a notification on your account explaining the reason, and the funds will be returned to your wallet.
Typical offer schedule:
– Daily: Login rewards and free spins refresh every day.
– Weekly: A new reload bonus or cashback offer is added every Monday.
– On special occasions: Extra offers are available during IPL, the World Cup, and Eid.
Keep push notifications enabled on the app or stay subscribed to the offer newsletter via your registered email so you never miss a new promotion. When claiming a bonus, read the rollover requirements carefully — typically 5x–20x wagering is required.
Cooling-Off (Temporary Break):
Log in to your account → Settings → "Responsible Gaming" → "Cooling Off". From there, choose a break of 1 day, 7 days, 1 month, or 6 months. During this period, you won't be able to log in or place bets, but your balance will remain completely safe. Once the break ends, your account will be reactivated automatically.
Self-Exclusion or Permanent Closure:
For a long-term or permanent closure, email support@5z77.best with the subject line "Account Closure". The support team will get back to you within 24 hours. You'll be given the opportunity to withdraw your available balance before the account is closed. Once excluded, you will no longer receive any promotional messages from 5z77.
Popular Betting Markets:
– Match Winner: Which team will win. The simplest and most popular market.
– Top Batter/Bowler: Which player will score the most runs or take the most wickets.
– Over/Under: Whether the total runs in a specific over will be above or below a set number.
– Toss Winner: Which team will win the toss.
– Live Bet: Odds update after every ball during a live match — place your bets in real time.
To place a bet, click on your preferred market to open the Bet Slip, enter your stake, and hit "Confirm Bet". Bets placed before a match kicks off cannot be changed once it has started.
Steps to place an accumulator on 5z77:
1. From the Sports section, select your first match and market and click on it — it will be added to your Bet Slip.
2. Then add your selections from a second match, a third, and so on.
3. Once 2 or more selections are added to the bet slip, the "Accumulator" option will appear automatically.
4. Enter your stake — the combined odds will be displayed and your potential winnings will update in real time.
5. Press "Confirm Bet" and you're done.
You can combine up to 20 selections in an acca. Two markets from the same match cannot be combined in a single accumulator. Accumulators offer the potential for much higher returns, but the risk is equally higher.